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Terms & Conditions

General terms

Please read these Terms and Conditions carefully before continuing to use this site.
These General Terms and Conditions regulate the relationship between the supplier "ET COMPASS - Tihomir Tanchev" and consumers, buyers of goods offered on the site, through a distance contract concluded between the parties. Purchase from the site can be made as an unregistered user, or after registration and creating a user profile. Each user fills in a registration form in which he must indicate correct and accurate data, incl. delivery details, phone, email, etc. The user declares that he is familiar with and accepts these General Terms and Conditions by checking the box "I agree with the General Terms and Conditions" on the registration form.

The use of the services on the site can only be for personal / non-commercial purposes.

"ET COMPASS - Tihomir Tanchev" does not guarantee and is not obliged to ensure the operation of the site without interruption or without errors, as well as does not guarantee the continuous activity of all functionalities of the site.

"ET COMPASS - Tihomir Tanchev reserves the right to change prices without notifying its customers, as well as to correct errors / inaccuracies in product information. Typographical errors, differences in color visualization, and changes in product design are possible.

It is possible that for the same products there is a difference in the announced prices and activities in physical pharmacies and those on

"ET COMPASS - Tihomir Tanchev", with registered office and address of management Targovishte 7700, Str. Strandja 21

Address for correspondence: 7700 Targovishte, 5 Nikola Marinov Str., Crazy Balloon Balloon Printing House, +359887552074, e-mail:



"ET COMPASS - Tihomir Tanchev" tries to maintain on the site true, accurate and current information about the products offered. "ET COMPASS - Tihomir Tanchev" strictly observes the laws of the Republic of Bulgaria, but can not guarantee the accuracy and completeness of the information provided on the site. "ET COMPASS - Tihomir Tanchev" does not exclude the possibility of errors, inaccuracies or omissions due to technical or human factors and is not responsible in this regard. "ET COMPASS - Tihomir Tanchev" is not responsible for any consequences and / or damages caused by or related in any way to access the site, as well as the possibility / impossibility of its use, including and the information published in it. In the event that the site contains any links to third party sites, "ET COMPASS - Tihomir Tanchev" is not responsible for the information contained therein, as well as for the protection of personal information and security of such sites. In case of any doubts about the use of any of the products on the pages of the website, as well as in case of any problems, please consult !!!


All prices of products offered on are final, are announced in BGN and include value added tax / VAT /, as well as all other taxes, fees and more. according to the current legislation. The announced prices do not include delivery costs, which are determined additionally. There may be a difference in the prices of the products on and in the physical sites.

Payment for ordered products by standard request can be made in one of the following ways:

• Upon receipt of the goods by courier upon delivery.

• Prepayment by bank transfer - (the order starts / sends after receiving the money in the company account)



The content of this site, incl. but not only logos, graphics or inscriptions, trademarks, photographs, etc. is owned by ET COMPASS - Tihomir Tanchev and / or its partners / suppliers and is subject to protection by applicable law, including trademark rights, copyrights, intellectual property rights, etc.

Copying, reproduction, modification in any form and distribution of the materials displayed on the site of "ET COMPASS - Tihomir Tanchev" is PROHIBITED. Any unauthorized use of the content will be considered a violation of the Copyright and Related Rights Act and other applicable laws. The use of any materials from is permissible only for personal use and without commercial purpose.


ET COMPASS - Tihomir Tanchev accepts orders 24 hours a day, 7 days a week. Orders are placed through the site after adding the selected products to the cart. In order to complete the order, consent to these General Terms and Conditions is required. "ET COMPASS - Tihomir Tanchev" delivers ordered products only for the territory of Bulgaria. The goods can be delivered in one of the following ways, at the customer's choice:

• Delivery to the address specified by the client

• Delivery to the office of the courier company Econt or a machine of Econt / Econtom *

* "ET COMPASS - Tihomir Tanchev" uses the services of courier company Econt for delivery of all ordered goods. By agreeing to these General Terms and Conditions, the customer accepts and agrees to the terms of delivery. In case the order is placed in an office of Econt / Econtomat, the customer has 5 working days from the date of delivery to "ET COMPASS - Tihomir Tanchev Ltd. undertakes to provide conditions for proper packaging, transportation and delivery of products so as to preserve their qualities and efficiency.

Delivery time:

• Orders placed before 14:00 on working days are executed and delivered within the next working day *.

• Orders placed after 14:00. on working days or on Saturdays / Sundays / holidays are performed and delivered within 2 working days *.
* For shipments to smaller settlements, where the courier company Econt has a specific weekly delivery schedule, the relevant schedule is followed.
** It is possible to extend the delivery time due to temporary absence of the product ordered by you or its insufficient availability to fulfill the quantity requested by you, as well as in case of declared emergency or emergency epidemic situation. In such cases, we will contact you for further clarification.

*** Please note that there may be a delay in the delivery of items by the courier company, which may be due to bad weather, technical problems, declared a state of emergency or an emergency epidemic and other factors. We recommend that you track your shipment by the number of the bill of lading, which you receive by e-mail after the shipment is delivered to the courier company Econt.

Our staff is available to assist you every working day from 9.00 to 17.30:
Phone: +359887552074